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Shipping Policy

Shipping Policy

Thank you for choosing our products! We are committed to providing you with the best shopping experience. Below is our shipping policy to help you understand the delivery process and shipping times.

1. Shipping Time

  • Our standard shipping time is 7 to 15 business days. Delivery times may vary depending on your location and the shipping method chosen.
  • Please note that business days refer to Monday through Friday, excluding holidays and weekends.

2. Order Processing

  • Once you place your order, we will process and ship it within 1-2 business days. Processing time may vary depending on order volume and warehouse location.
  • After your order has been shipped, you will receive a confirmation email with a tracking number, so you can easily track your package.

3. Shipping Method

  • We partner with several well-known courier services to choose the most appropriate shipping method based on order weight, volume, and destination.
  • Shipping costs will be automatically calculated at checkout based on your shipping address.

4. Delivery Restrictions

  • Currently, we only offer shipping within the domestic region and select international destinations. If your location is not within our service area, please contact our customer service team, and we will do our best to assist you.

5. Shipping Delays

  • We strive to ensure timely delivery; however, shipping may be delayed due to weather, traffic, or unforeseen circumstances.
  • If your order exceeds the estimated delivery time, we will notify you promptly and work to resolve the issue.

6. Address Information

  • Please ensure that you provide accurate shipping information to avoid any issues during delivery. If there is an error in the address provided, resulting in an undeliverable package, additional fees may apply.

7. Returns & Exchanges

  • If you receive damaged or incorrect items, please contact our customer service team within 7 days of receiving your package. We will assist you with returns or exchanges based on the specific situation.

If you have any questions, feel free to contact our customer service team. We are happy to assist you.